VP of Customer Success
As VP of Customer Success at Tuebora, Lisa is responsible for driving innovation across customer experience and success in support of the company’s global strategy to accelerate enterprise adoption. She is responsible for enhancing the company’s best-in-class customer journey through people, process, and technology throughout the customer lifecycle so that our customers will see immediate and long-term value from their investment.
Lisa brings 20+ years in customer success, enterprise consultation/implementation, support, digital experience, and operational leadership to her role as VP of Customer Success. Prior to Tuebora, she held multiple Leadership roles within WW Enterprise Services at RSA Security, Dell and EMC. She is an accomplished customer-focused leader adept at strategically aligning technology, deployment consulting, business operations and product support with the corporate mission to consistently deliver against bookings and revenue targets. Lisa has deep experience in successfully scaling programs and teams to accelerate customer time-to-value, to grow adoption and return on investment.
Lisa is an active supporter of industry improvement through affiliations with TSIA, TSANet, and CedMa. She was executive sponsor for numerous enterprise accounts and was responsible for setting and driving strategy to enable and accelerate mission critical business transformations for customers.
Born in NY and raised in New Jersey, she now resides in Massachusetts with her husband and three children . She earned a Bachelor’s of Science degree in Business Administration at Rutgers University. She is passionate in supporting women in the workplace and took on the role as VP of the Womens’ Leadership Forum for multiple years.