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Senior Java Developer

Location: Bangalore | Experience: 8-12 Years
Position Overview

The Senior Java Developer will design and deliver several modules based on Enterprise Server Platform built for addressing security problems ranging from access management, authorization and authentication. As a successful hire, you will extend capabilities of the Platform and build reusable components using the Platform.

Responsibilities
  • Server-side programming with Java
  • Understand and develop architecture and system design for highly scalable modules
  • Develop light-weight services that will run in Kubernetes Cluster/Amazon EKS
  • Work with SQL databases like MySQL and no-SQL databases like Cassandra, Cosmos DB, queuing/messaging frameworks like ActiveMQ/RabbitMQ/Kafka, caching technologies like Redis/memcached
The Ideal Candidate
  • Must possess a bachelor's degree in CS or equivalent
  • Should have 8-12 years’ experience in Java development
Desired
  • Hands-on experience working with large-scale distributed software systems
  • Experience with developing services for containerized solutions (Docker/Kubernetes/Amazon EKS)
  • Experience with Azure DevOps or AWS CodePipeline or Spinnaker
  • Experience delivering solutions in AWS/Azure environments

Apply Now

Lead Technical Writer

Location: Bangalore | Experience: 8 to 10 Years
Position Overview

The Lead Technical Writer will be responsible for leading efforts that ensure high-quality documentation that contributes to the overall success of our product offering. As a prospective hire, you will work closely with the engineering team and product management team and ensure delivery of product documentation for all Tuebora products and solutions.

Responsibilities
  • Create and maintain online help, user guides, API documentation, and other document types.
  • Understand the technical writing process, possess the technical expertise to explain complex technical concepts, have superb communication, leadership, project planning skills, and lead a writing team.
  • Monitor issue tracking systems and wiki pages for updates affecting the documentation.
  • Maintain consistency in tone and style.
  • Achieve and maintain relevant product knowledge.
  • Conform to the Technical Publications documentation standards and best practices.
  • Detail oriented with an eye for improving existing work.
  • Collaborate with software developers, product managers, writers, information architects, quality engineers, and technical support engineers to research, develop and review information.
  • Interact with Product Owners, scope documentation assignments, define customer requirements for documentation projects, and create documentation plans and schedules.
  • Strong problem-solving and organizational and project leadership skills to effectively track and manage assignments, including the ability to estimate, prioritize, and organize tasks effectively.
  • Strong commitment to teamwork and willingness to accept responsibility and accountability.
The Ideal Candidate
  • BE Computer Science, BCA/MCS or Similar Graduation
  • Should have a strong knowledge on:
    • Content Management Systems
    • Adobe RoboHelp or any topic based authoring tool
    • Standard technical content development tools
    • Microsoft Office Suite ○ Visio, Illustrator, or Draw.io
    • Source control tools and SharePoint
    • Markup languages such as HTML, XML, and Markdown
    • Video editing tools
  • 8 to 10 years of technical writing experience in a Enterprise Software Product company.
  • 3 years of experience leading a writing team.
  • Experience mentoring and training other writers.
  • Experience managing writing projects, including coordinating with other teams.
  • Excellent writing, communication and interpersonal skills with the ability to effectively work with global and culturally diverse departments and groups.
  • Ability to clearly express complex ideas and concepts.
  • Knowledge of technical communication best practices.
  • Strong vocabulary and sentence structuring knowledge.
  • Deeper understanding of the SDLC and DDLC processes.
  • Ability to learn and adapt to new software tools.
  • High Attention to Detail.
Desired
  • Experience in IAM domain is an advantage.
  • Prior experience working with user-groups and understanding their documentation needs is desired.

Apply Now

Cloud Infrastructure Support Engineer

Location: Bangalore | Experience: 4-5 Years
Responsibilities
  • AWS launching EC2 instances
  • AWS Configuration of Load Balancers, Security groups, VPC setup, IAM users and permissions
  • VM Configurations
  • Automation of deployments
  • Day to day monitoring, tracking and maintenance of AWS infrastructure
  • Manage DNS
The Ideal Candidate
  • Must have 4-5 years' experience as a Cloud Infrastructure management engineer
  • Must have hands on experience with following technologies
    • Strong Unix/Linux flavors management knowledge
    • AWS Infrastructure – EC2, Cloud Watch, S3 Buckets, VPCs,
    • Strong understanding of AWS Security Model
  • Must have knowledge of using Scripting, Automation of infrastructure deployments
  • Must have knowledge of Virtual Machines infrastructure
  • Must have good technical communication skills
  • Must have managed AWS environment for 1 year
Desired
  • Good to have AWSs Cli, Python/Perl scripting, AWS APIs, Network knowledge
  • Knowledge of Identity Access Management Domain is a significant differentiator

Apply Now

Senior UI Developer

Location: Bangalore | 1 Position | Experience: 6-10 Years
Position Overview

The UI Architect and/or a Senior UI Developer will play a critical role in leading the innovation and growth of the Web UI platform for Tuebora’s next generation IAM solutions

Responsibilities
  • Design and develop user-friendly, reusable, intuitive, innovative and a feel of next-generation User Interface
  • Translate the UI/UX design wireframes to codes that will produce visual elements of the application
  • Design the UI framework, modular and it’s API interfaces
  • Design the technical architecture of UI portal framework along with pluggable modules
  • Lead and direct UI team of user experience designers and UI software engineers
  • Work closely with product management and usability experts to be able to present a compelling user experience
  • Advocate for user-centric research
  • Ensure to guide process and technology adoption to assure apt QA testing of User Interfaces application
  • Plan and execute usability evaluation along with testing across UI development stages
  • Recommend technology adoption, processes, software and other tools to support the business objectives pertinent to User Interface
The Ideal Candidate
  • Should have 6-10 years of experience in design and delivery of Web UI Applications
  • 3-5 years’ experience in React JS development
  • Should be proficient with React, TypeScript, JavaScript, RESTful services, jQuery and other frameworks like BlueprintJS, HTML5, CSS3, SCSS, Mixins & Bootstrap
  • Should have good understand of CSS/LSS/SASS in context of webpack builds
  • Should have experience with Javascript testing frameworks like Jest (unit tests), React-testing-library/enzyme for component testing
  • Nice to have experience working with React Hooks
  • Must identify and keep abreast of the evolving and emerging UI technology trends, developments and concepts
  • Must have prior hands-on experience in delivering highly scalable client-side applications
  • Nice to have understanding of elements of building front-end pipelines like Webpack, NPM, Semantic Versioning, Continuous Integration etc
Desired
  • Experience with design and development of mobile applications is a plus

Apply Now

Engineering Manager

Location: Bangalore | 2 Positions | Experience: 8-10 Years
Position Overview

The Senior Engineering Manager will work closely with Tuebora’s management and our customers and partners globally. As a successful hire, you will report to the VP - Engineering. You will be responsible for shaping our product and strategizing its delivery around when and how it will be done so.

Responsibilities
  • Lead Product Development, QA and Documentation for multiple Tuebora Products
  • Deliver Engineering Product Releases and Patches
  • Provide work break-down and be responsible for all Engineering Team deliverables
  • Interact with team members and ensure timely and successful delivery of each sprint iteration
  • Provide Technical guidance, coaching and mentoring to Engineering Team
  • Be responsible for tools and processes for all Engineering activities
  • Work with Product Management and help shape Product roadmap
  • Work with Services Organization and set right expectations with regards to Product Roadmap, delivery of enhancements and patches
  • Define and manage quarterly goals for Engineering Team
  • Manage Engineering budget, incentive programs and team building activities
  • Hire and manage Product Development, QA and Documentation Team members
The Ideal Candidate
  • Should have 8-10 years experience with at least 3 years as an Engineering Manager
  • Must have experience with Containerization, Docker, Kubernetes
  • Should have designed and delivered:
    • Open Source based Enterprise Software
    • Software based on Java, Angular JS, ReactJS, Python, no-SQL databases, Elastic, Kubernetes.
    • Solutions in the Cloud (AWS or Azure or Google Cloud Platform (GCP))
  • Delivered multiple releases of products using Agile Development
  • Played the roles of Scrum Master
  • Delivered Artifacts like Design/Test-Plan/Documentation-Plan documents
  • Posses Team Management skills:
    • Led Product Development Teams involving UI, Middle-Tier and Database developers
    • Led Product Development, QA and Documentation Teams
    • Delivered performance reviews, improvement plans to team members
  • Should have completed a 4-year Engineering degree in Computer Science (preferably) or an advanced degree
Desired
  • To have delivered Big-Data solutions and Enterprise Security Software is a big plus
  • Experience of having worked at a startup is an advantage
  • Prior experience in designing and delivering iOS and Android Applications is a plus
  • To have Authored one or more Patents is a key differentiator

Apply Now

Project Manager

Location: Bangalore | 1 Position | Experience: 5 Years
Position Overview

The Project Manager will have strong background in managing IAM Projects from start to finish. As a successful hire, you will be responsible for creating a plan of action that will take into account fixed timelines and evaluate risks. While this is not a people-manager position, you will be required to work closely with clients across the globe. You will report to the Director - Professional Services.

Responsibilities
  • Create project plans, track and manage customer implementation projects and manage risks of project delivery
  • Interact with team members and ensure timely and successful delivery of each sprint iteration
  • Provide technical guidance to delivery team
  • Drive project delivery processes
The Ideal Candidate
  • Created project plans, managed risks and delivery of mid (10,000 user-base) to large (100K+ user-base) IAM deployments
  • Experienced with IAM processes, mapping customer pain-points to vendor solutions
  • Must be very process driven – scrums, metrics, checklists, repeatable methodologies, project post-mortems, etc
  • Delivered artifacts like Design/Test-Plan/Documentation-Plan documents
  • At least 5 years of experience in project management in IAM
  • Must have worked with US and European Clients
  • Desired
    • Preferably has worked in large SIS
    • Preferably has managed IAM cloud deployment projects
    • Preferably has done Cloud (AWS/Azure or other) deployments

Apply Now

Senior Implementation Engineer

Location: Bangalore | 1 Position | Experience: 3-5 Years
Position Overview

The Senior Implementation Manager role is a customer facing one and as a prospective hire, you will be working with the customers in understanding their IAM requirements, implementing, customizing and deploying Tuebora Solutions for the customer.

Responsibilities
  • Deliver Proof-of-concept implementations at Customer Locations
  • Flexible to Travel to Customer locations and work directly with Customers
  • Deploy and configure Tuebora IAM solution as per Customer Requirements
  • Integrate applications both on premise (like HRMS, AD, ERP) and Cloud Applications (like Office365, Google Apps, Salesforce)
  • Customize Tuebora IAM Solution for Customers
The Ideal Candidate
  • Must have 3-5 years' experience as a Developer/Implementation Engineer
  • Must have experience in IAM Domain knowledge with understanding of:
    • Joiner, Mover, Leaver process concepts
    • Access Governance concepts
    • Directory Services
    • Databases Application Integration concepts
  • Must have interacted with Customers and been involved in deployment/customization of 3 tier Enterprise Solutions
  • Must have experience of conceptualizing customer requirements and handling Change Requests
  • Must be very familiar with following technologies:
    • Java
    • Javascript/HTML
    • Apache, Tomcat, JBoss
    • Web Services, Rest APIs
    • 3-tier Architectures
    • Shell Scripting
    • SQL
    • SaaS Application Concepts
    • Security concepts
  • Must have good technical communication (oral and written) skills
Desired
  • Knowledge of and prior exposure to Identity Access Management Domain is a significant differentiator

Apply Now

Senior Technical Writer

Location: Bangalore | 1 Position | Experience: 5 Years
Position Overview

The Senior Technical Writer will be responsible for providing high-quality documentation that contributes to the overall success of our products. As a prospective hire, you will work closely with the engineering and product management teams and ensure delivery of product documentation for all Tuebora products and solutions.

Responsibilities
  • Deliver Product Documentation (Online Help, API Documentation, Administrator Guide, User Guide, Integration Guide, Deployment Guide, How-tos, Best Practices, Release Notes) for multiple releases of one or more products
  • Deliver Training Material for on-site training
  • Delivering content in HTML, PDF or any other formats
  • Collaborate and work with Engineering, Support and Services Team
  • Work closely with UI designers and understand screen design and flow
  • Work closely with Product Manager
  • Manage multiple projects concurrently and meet all documentation deliverable deadlines
The Ideal Candidate
  • Must have a minimum of 5 years’ experience in writing software documentation
  • Should be familiar and comfortable with Agile Development methodology
  • Working knowledge of MS Office Word, Excel, and Visio
  • Good knowledge of Adobe Technical Communication Suite for software documentation
  • Ability to learn and adapt to new software tools
  • High Attention to Detail
Desired
  • Prior experience working with user-groups and understanding their documentation needs is desired
  • Prior experience in providing content for How-to videos is a huge-plus

Apply Now

Technical Support Engineer

Location: Bangalore | 1 Position | Experience: 7+ Years
Position Overview

The Support Engineer will support all aspects of Tuebora IAM products and its implementation. As a successful hire, you will be responsible for ensuring high levels of customer satisfaction at all times.

Responsibilities
  • Manage work and inputs from a variety of stakeholders
  • Ensure that Support and Escalation processes are followed at all times
  • Work with Customers around the globe and ensure that SLAs are met
  • Work with Deployment and Product Development teams on regular basis and resolve issues
  • Must produce weekly metrics on all customer issues
  • Responsible for tools, infrastructure, resources required to provide Product Support for all Tuebora products
The Ideal Candidate
  • Should possess a 4-year degree and/or an advanced management degree
  • Should have done Product Support activities for SAAS solutions running in cloud environments and customer data centres with a minimum of 3 years’ experience in SAAS Solutions and 7+ years’ experience in Supporting Enterprise Software Applications
  • SAAS Solutions supported must include following technologies: Java, Kafka, Spark, ReactJS, Python, Cassandra, Kubernetes, Containerized solutions
  • Must be familiar with AWS cloud deployments, access management within AWS, back-up/restore/AMI management, S3, CloudWatch
  • Must have hands on experience with REST APIs
  • Must have experience with Tomee, MySQL
  • Should have worked with US and European Clients and possess the ability to work and adapt to an increasingly global operating model
  • Must be very process driven – metrics, checklists, repeatable methodologies, etc.
Desired
  • Experience with Monitoring solutions like AWS X-Ray, New Relic, Datadog is a huge plus

Apply Now

Senior Cloud Development Engineer

Location: Bangalore | 1 Position | Experience: 8-10 Years
Position Overview

The Cloud Development Engineer will ensure that the deployment architecture, processes and technologies are in place to be able to provide a fully managed IAM service to Tuebora’s Customers worldwide.

Responsibilities
  • Build, deploy, manage and monitor applications in Cloud Platforms like AWS/Azure/GCP
  • Develop scripts using AWS Service APIs, AWS CLI, AWS SDKs
  • Deploy highly scalable and highly available solutions in the Cloud
The Ideal Candidate
  • Should have 8-10 years experience in building, deploying, managing and monitoring applications in Cloud Platforms
  • Must have experience with Containerization, Docker, Kubernetes (especially Amazon EKS)
  • Must have experience in Python, JSON, XML, RESTful and SOAP APIs
  • Must be very familiar with some combination of Route 53, CloudFront, Virtual Private Cloud, S3, RDS, Terraform
  • Should be comfortable working in Linux (RHEL, SUSE, Centos) environments
  • Must be very familiar with IAAS, PAAS and SAAS delivery models
Desired
  • Experience in Java or C# is a big plus

Apply Now

Senior QA - Automation Engineer

Location: Bangalore | 1 Position | Experience: 5-8 Years
Position Overview

A Senior QA Engineer at Tuebora will be one with strong expertise in automation testing and exposure to highly scalable web based enterprise solution.

Responsibilities
  • Contribute to the automation framework of the product
  • Analyse various systems and write product scenarios that help in end to end testing and certification
  • Monitor all stages of development to identify and resolve errors and malfunctions
  • Develop and execute exploratory and automated tests to ensure product quality
The Ideal Candidate
  • Should have around 5-8 years of experience in Testing
  • Is a graduate in engineering
  • Must be proficient in UI Testing, API Testing and Performance Testing
  • Should have experience with Jenkins, maven, TestNG, Git, etc
  • Must have hands-on experience using Selenium, JMeter
  • Should have prior working experience on either Jasmine/Karma/Mocha/Unit/QUnit
Desired
  • Experience in testing micro-services using Kubernetes/Docker clustered environments is strongly preferred
  • Prior experience with any Behaviour driven testing (BDT) tool like Cucumber is a plus

Apply Now

IAM Architect

Location: Bangalore | 1 Position | Experience: 8-12 Years
Position Overview

An Identity and Access Management (IAM) Architect will be responsible for architecting, designing and implementing a variety of IAM solutions. As a successful hire, you will work closely with other practice teams in delivering best in class engagements for our clients.

Responsibilities
  • Drive IAM patterns for implementation and arrive at various common patterns for IAM use cases
  • Build reusable repository of ready-made use cases along with necessary documentation that implementation engineers can use across projects
  • Drive Customer Proof of concept implementations and ensure successful delivery of use cases
  • Guide the team on solution design, deployment and implementation
  • Prepare requirement specification and design documentations
  • Involved in making impactful Product demonstrations, represent Tuebora in webinars, technical forums and events
  • Publish articles, whitepapers, blogs on IAM
The Ideal Candidate
  • Should have 8-12 years' experience as a IAM Architect/Consultant
  • Must possess prior experience of having Architected, Designed and Conceptualized IAM Solution for multiple Customers
  • Should have designed and implemented at least 2 IAM Solutions for large enterprises
  • Should have managed Customer engagements across various GEOs
  • Must have experience in IAM Domain knowledge with a clear understanding of:
    • IAM Strategy and Roadmap Definition
    • IAM Solution Architecture
    • Joiner, Mover, Leaver process concepts
    • Access Governance concepts, SSO Concepts
    • Directory Services
    • Application Integration concepts for on premise and Cloud Applications
    • Access Modelling of applications
  • Must be familiar with following technologies:
    • Web Technologies, 3-tier Architectures.
    • Web Services, Rest APIs.
    • SaaS Application Concepts.
    • Security, Compliance and Regulations concepts.
  • Should possess excellent communication (oral and written, presentation) and interpersonal skills

Apply Now

Project Manager

Location: US | Experience: 3+ Years
Position Overview

We are looking to add to our team a Senior Project Manager who will have a strong background in managing IAM Projects / Hybrid Cloud Solutions from start to finish. As the Implementation Project Manager, you will own client and partner relationships, and act as a day to day contact for key stakeholders throughout implementation. You will work collaboratively with subject matter experts at Tuebora and externally to support our clients and partners through their onboarding experience, and develop new processes and tooling to enable our team to continue to support the company's growth.

What you will do
  • Lead cross-functional project management of customer implementation projects
  • Coordinate cross-functional teams, focused on delivering new or upgraded existing services
  • Manage projects from inception to completion (or transition), including tracking and evaluation of project performance
  • Monitor and track project plans for your projects
  • Follow-up on deliverables and action items to ensure they are completed on time, within budget, and with high quality
  • Provide proactive, concise and constant communication to customers and internal stakeholders regarding project status, issues, risks
  • Communicate and prioritize Customer enhancement requests
  • Work with cross-functional teams to define framework for scoping non-standard requests, determining client communication strategies, and setting scope of service to drive an exceptional customer experience
  • Support Sales team in managing RFP responses and assisting with development of prospect-facing materials
You’ll be successful in this role if you have:
  • 3+ years of demonstrated ability in implementing and running technical/process projects
  • Ability to speak and connect with both technical and business personnel, at all levels
  • Created project plans, managed risks and delivery of mid (10,000 user-base) to large (100K+ user-base) IAM deployments
  • Experienced with IAM processes, mapping customer pain-points to vendor solutions
  • Identify, evaluate and lead teams through prioritization activities
  • Must be very process driven – scrums, metrics, checklists, repeatable methodologies, project post-mortems, etc
  • Must be Customer focused with Customer Success always top of mind
  • Excellent written, verbal and interpersonal communication skills
  • Delivered artifacts like Design/Test-Plan/Documentation-Plan documents
  • At least 5 years of experience in project management in IAM
  • Worked with US and European Clients
Desired
  • Preferably has managed IAM cloud deployment projects
  • Preferably has done Cloud (AWS/Azure or other) deployments

Apply Now

IAM Architect

Location: US | Experience: 8-12 Years
Position Overview

An Identity and Access Management (IAM) Architect will be responsible for architecting, designing and implementing a variety of IAM solutions. As a successful hire, you will work closely with other practice teams in delivering best in class engagements for our clients.

What you will do
  • Drive IAM patterns for implementation and arrive at various common patterns for IAM use cases
  • Build reusable repository of ready-made use cases along with necessary documentation that implementation engineers can use across projects
  • Drive Customer Proof of concept implementations and ensure successful delivery of use cases
  • Guide the team on solution design, deployment and implementation
  • Prepare requirement specification and design documentations
  • Involved in making impactful Product demonstrations, represent Tuebora in webinars, technical forums and events
  • Publish articles, whitepapers, blogs on IAM
The Ideal Candidate
  • Should have 8-12 years' experience as a IAM Architect/Consultant
  • Must possess prior experience of having Architected, Designed and Conceptualized IAM Solution for multiple Customers
  • Should have designed and implemented at least 2 IAM Solutions for large enterprises
  • Should have managed Customer engagements across various GEOs
  • Must have experience in IAM Domain knowledge with a clear understanding of:
    • IAM Strategy and Roadmap Definition
    • IAM Solution Architecture
    • Joiner, Mover, Leaver process concepts
    • Access Governance concepts, SSO Concepts
    • Directory Services
    • Application Integration concepts for on premise and Cloud Applications
    • Access Modelling of applications
  • Must be familiar with following technologies:
    • Web Technologies, 3-tier Architectures.
    • Web Services, Rest APIs.
    • SaaS Application Concepts.
    • Security, Compliance and Regulations concepts.
  • Should possess excellent communication (oral and written, presentation) and interpersonal skills
Desired
  • Preferably has managed IAM cloud deployment projects
  • Preferably has done Cloud (AWS/Azure or other) deployments

Apply Now

Customer Support Leader

Location: US | Experience: 6+ Years
Position Overview

As the Customer Support Leader, you will be leading our Customer Support function, reporting to and partnering with the VP of Customer Success. You will be responsible for defining customer support standards, processes, and team structure to design and drive the future of Support at Tuebora. You will be responsible for ensuring the global team delivers a best-in-class experience, meeting or exceeding all service standards, and managing all support inquiries in a timely manner while also handling escalations, contributing knowledge base articles, and collaborating with other internal teams as needed. In this role you will also serve as a senior member of the Customer Success leadership team.

Responsibilities

In addition to being driven to build and run an organization to deliver the best customer support experience possible, we are looking for someone who will:

  • Build a culture of performance management where teams are held to high standards using our customer experience commitment of empathy, partnership, and expertise, as well as our customer service SLAs as guiding principles.
  • Define customer adoption targets and manage adoption metrics to drive ROI.
  • Influence future lifetime value through higher product adoption, customer satisfaction, and overall health.
  • Develop and implement processes and procedures that drive the effective and efficient operation of the Support Department while being aligned with Tuebora's vision.
  • Oversee the development and management of a customer knowledge base and on-line community, ensuring Tuebora Customers, Partners and Employees are set up for success.
  • Act as a point of escalation to mitigate risk and overcome challenges. Formalize processes for incident management and escalation ensuring that production blocking issues are resolved rapidly.
  • Define and manage the KPI's for the organization. Focus on continuous improvement of the team performance and customer satisfaction by continually monitoring these key metrics. Conduct analyses to support leadership initiatives and to measure and elevate team performance in terms of effectiveness and efficiency, including periodic reports on operations for senior management.
  • Hire, train, and manage the global Support team, monitoring team performance and coaching all team members.
  • Measure, maintain, and optimize delivery processes to support appropriate staffing, procedural, and tech-enablement investments.
  • Work closely with cross-functional regional teams and partners to drive a great customer experience.
  • Manage support tools, track usage, and identify and implement best practices. Ensure key Support metrics are tracked and integrated with other Customer Success tools.
  • Be able to deal with ambiguity, utilize robust problem-solving skills, demonstrate situational agility, manage parallel efforts and communicate effectively through multiple channels.
  • Collaborate with other departments on strategic initiatives, improvement plans, and changes necessary to ensure quality customer experience.
  • Detect emerging trends in customer experience, drivers of customer action, change in the agent experience, and articulate those qualified insights across stakeholder groups for strategic action.
  • Be the “Voice of the Customer” to the Product team to ensure we continue to evolve ways that align with the goals of our customers while also delivering long term solutions.
The Ideal Candidate
  • Should have 8-12 years' experience as a IAM Architect/Consultant
  • 6+ years of professional experience scaling support within a SaaS organization, supporting enterprise software applications. Knowledge in the following technologies a plus: Java, Kafka, Spark, ReactJS, Python, Cassandra, Kubernetes, Containerized solutions.
  • Experience with AWS cloud deployments, access management within AWS, back-up/restore/AMI management, S3, CloudWatch, REST APIs, Tomee, MySQL a plus.
  • Experience directly managing a high performing distributed team across time zones, with a minimum of 3+ years of people management experience.
  • High impact leadership skills, including - setting a clear vision and strategy, motivating and coaching others, driving urgency and results, always exhibiting empathy and staying calm under pressure.
  • The ability to help design the future vision of a support organization while also supporting functional tasks and responsibilities.
  • Excellent communication skills both verbal and written to accompany strong analytical skills.
  • Proven capacity to reliably manage a variety of tasks and initiatives and set priorities effectively.
  • A player-coach mentality
  • Ability to thrive and lead effectively in a highly dynamic, often ambiguous, and fast-paced environment.
  • Proven track record of success in scaling Support teams and maintaining SLAs.
  • Passion for continuously learning new technologies and being able to provide value to the customer.
Desired
  • Preferably has managed IAM cloud deployment projects
  • Preferably has done Cloud (AWS/Azure or other) deployments

Apply Now

Senior Support Engineer

Location: US | Experience: 4+ Years
Position Overview

The Senior Support Engineer will support all aspects of Tuebora IAM products and its implementation. As a successful hire, you will be responsible for ensuring high levels of customer satisfaction at all times.

Responsibilities
  • Manage work and inputs from a variety of stakeholders
  • Ensure that Support and Escalation processes are followed at all times
  • Work with Named Customer Accounts around the globe and ensure that SLAs are met
  • Work with Deployment and Product Development teams on regular basis and resolve issues
  • Provide weekly metrics/updates on all customer issues
  • Follow standard operating procedures around tools, infrastructure, resources required to provide Product Support for all Tuebora products
The Ideal Candidate
  • Should possess a 4-year degree and/or an advanced management degree
  • Should have done Product Support activities for SAAS solutions running in cloud environments and customer data centres with a minimum of 3 years’ experience in SAAS Solutions and 7+ years’ experience in Supporting Enterprise Software Applications
  • SAAS Solutions supported should include the following technologies: Java, Kafka, Spark, ReactJS, Python, Cassandra, Kubernetes, Containerized solutions
  • Must be familiar with AWS cloud deployments, access management within AWS, back-up/restore/AMI management, S3, CloudWatch
  • Must have hands on experience with REST APIs
  • Must have experience with Tomee, MySQL
  • Should have worked with US and European Clients and possess the ability to work and adapt to an increasingly global operating model
  • Must be very process driven – metrics, checklists, repeatable methodologies, etc.
Desired
  • Experience with Monitoring solutions like AWS X-Ray, New Relic, Datadog is a huge plus

Apply Now

Senior Java Developer

Location: US | 1 Position | Experience: 7-10 Years
Position Overview

The Senior Java Developer will be pivotal in building high-performing, large scale distributed software systems and applications. As a successful hire, you will be responsible for server side programming while also providing expertise in the full software development lifecycle, from concept and design to testing.

Responsibilities
  • Develop microservices in Cloud based applications (ex AWS) and CI/CD model (jenkins, maven, Junit etc)
  • Server side programming with Java
  • Understand and develop complex architecture and system design for highly scalable applications
  • Work with databases, messaging, algorithm performance, caching technologies, etc
  • Build API based frameworks
The Ideal Candidate
  • Should possess a bachelor's degree in CS or equivalent
  • Should have 7-10 years’ experience in Java development
  • Must possess strong analytical skills
Desired
  • Hands-on experience working with large-scale distributed software systems is highly desired
  • Prior experience in developing microservices in Cloud based applications (ex AWS) would be highly advantageous
  • Exposure to open source technologies would be a huge plus

Apply Now

Senior UI Developer

Location: US | 1 Position | Experience: 6-10 Years
Position Overview

The UI Architect and/or a Senior UI Developer will play a critical role in leading the innovation and growth of the Web UI platform for Tuebora’s next generation IAM solutions.

Responsibilities
  • Design and develop user-friendly, reusable, intuitive, innovative and a feel of next-generation User Interface
  • Translate the UI/UX design wireframes to codes that will produce visual elements of the application
  • Design the UI framework, modular and it’s API interfaces
  • Design the technical architecture of UI portal framework along with pluggable modules
  • Lead and direct UI team of user experience designers and UI software engineers
  • Work closely with product management and usability experts to be able to present a compelling user experience
  • Advocate for user-centric research
  • Ensure to guide process and technology adoption to assure apt QA testing of User Interfaces application
  • Plan and execute usability evaluation along with testing across UI development stages
  • Recommend technology adoption, processes, software and other tools to support the business objectives pertinent to User Interface
The Ideal Candidate
  • Should have 6-10 years of experience in design and delivery of Web UI Applications
  • 3-5 years’ experience in React JS development
  • Should be proficient with React, TypeScript, JavaScript, RESTful services, jQuery and other frameworks like BlueprintJS, HTML5, CSS3, SCSS, Mixins & Bootstrap
  • Should have good understand of CSS/LSS/SASS in context of webpack builds
  • Should have experience with Javascript testing frameworks like Jest (unit tests), React-testing-library/enzyme for component testing.
  • Nice to have experience working with React Hooks
  • Must identify and keep abreast of the evolving and emerging UI technology trends, developments and concepts
  • Must have prior hands-on experience in delivering highly scalable client-side applications
  • Nice to have understanding of elements of building front-end pipelines like Webpack, NPM, Semantic Versioning, Continuous Integration etc.
Desired
  • Experience with design and development of mobile applications is a plus

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Demo Video